Private digital concierge · est. 2026

The Butler Your Calendar Never Had

Neo is a private digital concierge for founders, executives, families, and ambitious people who want life handled with discretion and foresight.

Neo.im is the home of Neo: an elegant, human-presenting robot butler inspired by the trusted discretion of a classic estate butler, but designed for modern life. Rather than presenting as a generic AI tool, Neo is a premium concierge relationship—part personal assistant, part household operator, part intelligent companion.

Request access
01 · Capabilities

What Neo handles

Neo turns open loops into finished outcomes: finding the right option, making the arrangement, tracking the detail, and bringing you only what requires your judgment. From a complex workday to a household that never stops moving, Neo keeps the important things in motion.

Planning

Turn competing priorities into a clear, realistic plan for the day, week, or season.

Research

Compare schools, services, purchases, destinations, and providers against what matters to you.

Travel

Build considered itineraries, coordinate reservations, and keep every moving part within reach.

Household logistics

Arrange repairs, deliveries, appointments, gifts, and the practical details others overlook.

Correspondence

Prepare thoughtful replies, invitations, follow-ups, and summaries in your voice.

Reminders

Keep commitments, renewals, deadlines, and personal rituals from disappearing into the noise.

Urgent problem-solving

When plans change, Neo quickly surfaces the next best options and helps put them into action.

More room for the life behind the logistics.

Neo is the quiet force between intention and follow-through: a trusted presence that makes the complicated feel considered.

02 · Trust architecture

The Neo standard

Trust is not a feature added later; it is the condition for the relationship. Neo works within explicit permissions, keeps sensitive context protected, and seeks your approval before consequential actions. Where judgment, safety, or nuance calls for it, a human member of the Neo team remains involved.

Discretion by design

Your preferences and personal details are handled as private context, never casual data.

Your authority

Neo acts only within the permissions you grant—and asks before crossing an important line.

Human when it matters

Sensitive, high-stakes, or ambiguous requests can receive thoughtful human oversight.

Clear accountability

You can understand what Neo has proposed, arranged, remembered, or left waiting for you.

Quiet security

Access, identity, and information handling are treated with the care expected of a private office.

03 · In the rhythm of a day

A day with Neo

Neo is most valuable in the transitions: before the day begins, when plans break, and when small obligations threaten to become large ones. The result is not more information—it is more room to think, decide, and be present.

07:15 — The morning brief

Your day arrives distilled: the commitments that matter, the decisions ahead, and the one detail worth knowing before breakfast.

09:40 — The schedule rescue

A delayed meeting threatens the afternoon. Neo proposes a tighter sequence, confirms the practical changes, and protects the priority.

13:10 — The considered recommendation

A dinner, client visit, or weekend away needs arranging. Neo narrows the field to options that fit your standards, timing, and preferences.

16:45 — The household handoff

A repair window, delivery, and family appointment collide. Neo coordinates the sequence and keeps everyone working from the same plan.

20:30 — The evening follow-through

The day closes with loose ends accounted for: replies drafted, tomorrow prepared, and anything needing your attention placed exactly where it belongs.

04 · A private beginning

Membership and access

Neo begins privately, with a limited number of members whose lives benefit from a trusted, continuous presence. The relationship starts with a considered onboarding conversation: your routines, preferences, permissions, and the areas where having Neo would create the most value.

Private beta

A small founding group will shape the service before wider membership opens.

Personal membership

For individuals who want a reliable second mind across planning, errands, travel, and everyday decisions.

Household membership

For families and homes where coordination spans people, providers, schedules, and shared responsibilities.

Executive office

For founders, principals, and leadership teams seeking an unusually capable layer of personal and professional support.

What happens next

Submit an application, tell us where life currently feels needlessly heavy, and we will follow up about fit, availability, and the appropriate level of service.

05 · Request access

Give your time back.

The right support does more than save minutes. It gives you the freedom to stay with the work, people, and decisions that deserve your full attention. Tell us what you would entrust to Neo, and request a private conversation about membership.

Who is Neo for?

Neo is designed for busy founders, executives, affluent households, and ambitious professionals who value continuity, discretion, and excellent follow-through.

Is Neo fully autonomous?

No. Neo operates within your permissions and seeks approval for consequential actions; human support is available when context or judgment calls for it.

When does membership begin?

The private beta will open in stages. Applications help us understand fit and invite the right members as capacity becomes available.

Is Neo connected to a fictional character?

No. Neo is an original character and service concept, created for modern life and not an imitation of any existing fictional property.