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Questions and answers

Do you offer certified translations?

Certification availability depends on the document type and target jurisdiction. Specific certification options are confirmed when you contact our support team for your request.

How do you handle confidential files?

All staff are bound by non-disclosure agreements. We use secure transfer protocols. Specific security standards are confirmed when you discuss your compliance needs with us.

Can you work with my existing terminology?

Yes, we integrate with your translation memory and glossary. This ensures consistency. Integration feasibility is confirmed during the initial project scoping phase.

What is your typical turnaround time?

Turnaround depends on volume and complexity. We provide an estimated timeline after reviewing your files. Exact delivery dates are confirmed upon order placement.

Do you offer revisions after delivery?

We provide a revision window for factual errors. The scope and number of included revisions are confirmed in your service agreement before work begins.

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