Questions and answers

Orders placed before the daily cutoff typically ship same-day. Delivery is 1–3 days via standard carriers—confirm cut-off times when ordering.

Yes—just enter your measurement at checkout. We’ll cut, inspect, and ship it like standard yardage with no extra wait.

Each kit comes with a quick-start guide and measurement cards. Full instructions are available digitally if needed.

We replace it fast—no returns or forms. Just contact us with a photo and we’ll send a new box the next dispatch cycle.

Many items like quilt cottons and upholstery weaves are pre-washed and tested—confirm by product name when ordering.