Automated Delivery Alerts
Real-time customer notifications delivered at key shipment milestones without manual work.

What's included
- Trigger-based messaging
- SMS and email options
- Custom message templates
- Failure retry logic
Customers get timely updates— shipped, in transit, out for delivery, delivered—automatically as soon as carriers provide status changes. No spreadsheets or coding needed.
You choose what messages customers receive, when, and how (email, SMS, or both). Messages can be personalized with order and tracking details.
This cuts down on repetitive support queries and gives customers peace of mind. It also reduces time your team spends chasing carrier updates or answering tracking questions.
More services
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White-Label Tracking Pages
Customizable tracking pages that carry your brand logo and colors for seamless customer experiences.
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Carrier & API Integration
Connect your existing carriers and logistics tools to feed live tracking data into ThunderExpress.
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Performance Reporting
Clear reports on delivery times, carrier reliability, and customer tracking engagement to improve logistics decisions.
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