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B2B logistics SaaS for e-commerce

Track every package. Own every delivery.

ThunderExpress delivers branded tracking portals, automated customer alerts, and reporting dashboards for e-commerce stores, DTC brands, Amazon sellers, and freight forwarders who need reliable shipment visibility without custom engineering.

Services

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How it works

Tell us your needs

Fill out a short form with your current carriers, volume, and preferred integrations.

We connect your systems

We guide you through connecting carriers and setting up your branding in a day or two.

Test and go live

Send a few test shipments, confirm tracking looks right, and flip the switch.

Start automating

We train your team and you begin sending real orders through your new tracking hub.

Book now

Your brand, our tech

We deliver the tools. You keep full control of how customers see your service.

Set it and forget it

Once integrated, tracking stays live—no ongoing manual effort or tech overhead.

Clarity over complexity

Simple dashboards, clear messages, and useful reports—no enterprise fluff.

Real-time tracking with branded customer portals

Your customers see shipment updates—delivered under your brand, not the carrier’s. White-label dashboards replace generic carrier pages with your logo, colors, and messaging so every delivery reinforces trust.

Custom-branded tracking pages

Pages styled to match your store or brand guidelines.

Unified shipment view

Consolidated status across all carriers in one dashboard.

No carrier login fatigue

Customers never need to hunt for tracking tools on carrier sites.

Automated alerts that reduce support tickets

Pre-built notification workflows trigger emails, SMS, and in-app messages for key milestones—delivery, delays, exceptions—so your customers stay informed while your support team focuses on real issues.

  1. 01

    Milestone-based messaging

    Email or SMS when packages ship, arrive at hubs, or face delays.

  2. 02

    Customizable thresholds

    Set delay timeouts or carrier cutoffs that match your operations.

  3. 03

    Fallback comms for delays

    Auto-informed customers when packages hit unexpected holdups.

Carrier & API integration built for SMB scalability

Connect quickly with major carriers and e-commerce platforms—Shopify, WooCommerce, Amazon SP-API, and common freight APIs—without engineering resources. Designed to scale from your first shipment to thousands.

01

Pre-built carrier connectors

FedEx, UPS, DHL, USPS, and regional partners ready out of the box.

02

Platform integrations

Sync orders from Shopify, BigCommerce, WooCommerce, and more.

03

Simple API for custom needs

Lightweight endpoints for forwarders or niche platforms.

Reporting dashboards that surface shipping performance

Go beyond delivery confirmation: see which carriers perform reliably on-time, where delays cluster, and which SKUs need carrier changes—all visualized for quick decision-making.

  • On-time delivery trendsTrack performance over time by carrier, region, or product line.
  • Anomaly alerts for your teamFlag recurring delays or underperforming zones automatically.
  • Export-ready formatsDownload CSV or PDF for logistics audits or carrier negotiations.

Simple plans for stores under 1 million shipments/year

Transparent pricing without enterprise complexity—start with foundational tracking, upgrade for higher volume, and add white-label extensions as your brand grows.

Tiered subscription

Starter, Growth, and Scale tiers scaled to shipment volume.

Per-shipment options

Pay per unit for peak-season flexibility or burst volume.

White-label add-ons

Bring full brand control for agencies or multi-brand businesses.

Get in touch

Questions or ideas about thunderexpress.com? Send a note and we will get back to you.

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